Product Features

Digital Friction Scorecard: Audit Your Ordering Flow

Is Your "Modern" Tech Stack Making Customers Hate You? Score It Now!

 


Is Your "Modern" Tech Stack Making Customers Hate You? Score It Now!

 

Stop Guessing. Start Scoring.

We built the Digital Friction Scorecard to answer one question: How hard is it to give you money?

It’s not a vague survey. It’s a ruthless assessment of your digital touchpoints:

  • Ordering: Do you force registration before the menu? (Stop it.)
  • Payment: How many taps from "Cart" to "Confirmed"?
  • Kiosks: Are your upsells helpful or harassing?

The "Friction Tax" is Real

Every unnecessary second of delay costs you 2-4% in conversion. Our tool calculates your score across 5 categories and generates a Priority Matrix of what to fix first.

What you get:

  • ✅ Detailed Friction Score (0-100)
  • ✅ Priority Matrix (Quick Wins vs. Strategic Fixes)
  • ✅ PDF Report for your CTO

Launch Friction Scorecard →

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